LSEG, which provides financial market data and analytics to banks and other financial institutions, said a technical problem that had impacted its spot and forward rates on currencies had now been resolved and services restored.
“We’re currently working through the backlog of data,” the company told clients in a memo seen by Reuters.
LSEG’s Regulatory News Service, which publishes company updates, also resumed, while prices and news for a range of assets were available on its Workspace platform. Both had been disrupted earlier in the day.
A spokesperson for LSEG said earlier on Friday that the firm was experiencing a third-party global technical issue that was impacting some services. Securities trading on the London Stock Exchange was not affected, the spokesperson added.
Reuters contacted several of the world’s biggest banks to check the status of their trading activities, including JPMorgan, HSBC, Goldman Sachs and Barclays, which between them trade billions of dollars in securities daily.
There were no confirmed reports of trading difficulties as a result of the outage, but there were some signs of disruptions at smaller financial institutions, with one London-based trader saying several multilateral trading facilities were being affected, leaving some clients unable to trade.
Some banks and financial services firms said employees and customers had problems accessing their systems.
LSEG first announced the issues during Asia trading hours.
The company’s shares were last trading 0.6% lower.
Reuters provides news for LSEG’s Workspace platform.
(This story has been refiled to fix a typo in paragraph 14)
Sign up here.
Reporting by Alun John, Karin Strohecker and Sinead Cruise in London and Rae Wee in Singapore; Writing by Amanda Cooper and Dhara Ranasinghe; Editing by Susan Fenton
Our Standards: The Thomson Reuters Trust Principles.