Close Menu
Invest Insider News
    Facebook X (Twitter) Instagram
    Tuesday, July 1
    Facebook X (Twitter) Instagram Pinterest Vimeo
    Invest Insider News
    • Home
    • Bitcoin
    • Commodities
    • Finance
    • Investing
    • Property
    • Stock Market
    • Utilities
    Invest Insider News
    Home»Utilities»New online platform changes how Starkville residents pay utility bills
    Utilities

    New online platform changes how Starkville residents pay utility bills

    July 19, 20244 Mins Read


    STARKVILLE — Starkville Utilities customers may need to enroll in a new payment portal to pay their next bill, depending on their payment method.

    Starkville Utilities General Manager Edward Kemp said the utility provider has been working to convert to a new software system for more than a year, after a contract with the previous software vendor ran out. The new system comes with a new customer portal, SmartHub.

    “We’re rolling out this new SmartHub, which is the customer portal of that overall software package,” Kemp said. “We’re really excited about it. It does offer a lot more features and options for our customers, and also, that is going to grow over time as we open up new features.”

    The SmartHub system will allow customers to pay bills, get account notifications, enroll in autopay, compare daily, monthly and yearly utility usage and costs, to get more insight into how they can improve their efficiency, according to a Thursday press release. It can also be programmed to send texts, emails and automated phone calls to customers.

    Kemp told The Dispatch that Starkville Utilities’ old online customer portal is no longer active. For those who previously went through that portal online or in the app to pay their bills by e-check, they will need to sign up for SmartHub. Customers will also need to enroll to continue getting the $2 paperless bill monthly credit to their account. Customers who previously paid by bank draft, he said, will convert over and do not need to re-enroll.

    To initially enroll in SmartHub online, customers should use their previous account number and add 001 to the end. After that, they should be able to access their account through the SmartHub app on their preferred devices (including phones, tablets and computers), Kemp said.

    Creating a SmartHub account takes less than three minutes, the release said.

    According to the Starkville Utilities website, the service provider will also accept payment in a few other ways.

    Customers can use the “Pay Now” option for one-time payments only by going to the site https://sud.smarthub.coop/ui/#/paynow. The link is also available through the Starkville Utilities website. Customers can also make payments over the phone by calling at (662) 323-3133.

    There is a convenience fee associated with each payment with both of these methods.

    Starkville Utilities also will continue to accept payments through a kiosk in its lobby at 200 Lafayette St. and through representatives in the building’s lobby/drive thru. Customers using the kiosk will also need to add 001 to the end of their account number for the account to pull up.

    While re-enrolling may cause a small inconvenience, Kemp said he hopes the customers have a “seamless” transition, which will provide them with even more features in the long run.

    “We’re really hoping that they can take advantage of this and really manage the utility portion of their life however they would like to,” Kemp said. “We’re excited about it. This is a very robust platform. And for us, as a utility company, it really affects every aspect of our organization and our operation.”

    Kemp said customers’ next paper bills will also look more user-friendly. All customers will receive their next bill physically, to notify them of the change, he said.

    Customers can register for SmartHub at https://sud.smarthub.coop/ or by visiting starkvilleutilities.com and clicking the SmartHub button.

    Learn more at starkvilleutilities.com.

    Quality, in-depth journalism is essential to a healthy community. The Dispatch brings you the most complete reporting and insightful commentary in the Golden Triangle, but we need your help to continue our efforts. In the past week, our reporters have posted 38 articles to cdispatch.com. Please consider subscribing to our website for only $2.30 per week to help support local journalism and our community.



    Source link

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    Previous ArticleOracle Commodity Announces Debt Settlement of $10,000 in Shares
    Next Article Oil Falls With Broader Commodity Weakness Amidst Listless Trade

    Related Posts

    Utilities

    U.S. Utilities Face Peak Demand Uncertainty With Data Center Boom

    July 1, 2025
    Utilities

    Bourse de Milan en Baisse lors de la Première Séance du Nouveau Semestre, Mediobanca Glisse, les Utilities Résistent

    July 1, 2025
    Utilities

    West Palm Beach Utilities Director responds to water pressure issues on Palm Beach

    June 30, 2025
    Leave A Reply Cancel Reply

    Top Posts

    Action Ganglong China Property Group Limited | Cours 6968 Bourse Hong Kong S.E.

    July 31, 2007

    les fondamentaux de l’or restent bons

    September 4, 2007

    les fondamentaux de l’or restent bons

    September 4, 2007
    Stay In Touch
    • Facebook
    • YouTube
    • TikTok
    • WhatsApp
    • Twitter
    • Instagram
    Latest Reviews
    Utilities

    Utilities companies break ground on former coal ash dump site — here’s what will stand in its place

    October 19, 2024
    Investing

    Standard Chartered beats Q2 profit estimates, announces $1.5 bln buyback By Investing.com

    July 30, 2024
    Bitcoin

    Les principales cryptomonnaies progressent : le Bitcoin se maintient au-dessus de 107 000 $

    June 30, 2025
    What's Hot

    BGHL (EUR): NAV(s)

    August 28, 2024

    il a « un réel intérêt », selon lui

    April 17, 2025

    Commodity Risk Management: Where to Start

    August 8, 2024
    Most Popular

    Windsor and Maidenhead council property company ‘put developers first’

    April 3, 2025

    Kokomo, Columbus auto manufacturing investment by Department of Energy

    July 11, 2024

    US Property/Casualty Industry Swings to Underwriting Profit of $22.9 Billion in 2024; Marks First Gain in Four Years

    March 18, 2025
    Editor's Picks

    «Le modèle français est à la fois déséquilibré et inopérant», selon Philippe Dessertine

    February 21, 2025

    5 Best REIT ETFs for 2024

    July 23, 2024

    Dow futures down 280 points; Ferrari warns of tariff risk

    May 6, 2025
    Facebook X (Twitter) Instagram Pinterest Vimeo
    • Get In Touch
    • Privacy Policy
    • Terms and Conditions
    © 2025 Invest Insider News

    Type above and press Enter to search. Press Esc to cancel.