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    Home»Utilities»How South African utilities can cut costs with IoT – MyBroadband
    Utilities

    How South African utilities can cut costs with IoT – MyBroadband

    November 17, 20253 Mins Read


    Macrocomm offers pre-built smart integrations and platforms that make it easy for utilities to lower their costs and drive efficiency.

    This is important at a time when South African utilities face mounting pressure, including ageing infrastructure, increasing non-technical losses, and the need for digital transformation.

    To solve these challenges, many utilities are embracing the rollout of smart meters and advanced metering infrastructure.

    These utilities work through service providers, who deliver these services on their behalf.

    These third parties must build metering-specific IT infrastructure that can handle data collection, validation, estimation, and storage of meter data.

    Furthermore, all information must be synchronised across the utility’s systems, while relevant billing data must be transferred according to specific regulations.

    Achieving all of this requires lots of work and significant investment – unless these service providers use the Macrocomm Smart Utilities integration platform.

    About the platform

    The Macrocomm Smart Utilities integration platform comes with prebuilt data connectors and data flows that are valuable to metering service providers.

    Instead of investing heavily in designing a large system integration project themselves, the service provider can simply implement the Smart Utilities platform, take advantage of its pre-built data flows and features, and make tweaks and customisations for their specific use case.

    The entire system will be up and running within weeks, bringing value to all parties – the service provider, the utility, and its customers.

    Furthermore, this serves as an excellent platform upon which the utility and its service provider partner can build and introduce new products and services in the future.

    Macrocomm’s Smart Utilities products

    Macrocomm has developed three core Smart Utilities products.

    Livemopay is Macrocomm’s smart prepaid solution for water and electricity.

    The system uses cutting-edge smart meters that deliver superior convenience, and the system is compatible with typical water and electricity vending systems.

    It offers the following benefits:

    • Convenient and easy-to-use prepaid vending system for end-users
    • Monthly reporting for landlords and property owners
    • Remote loading of prepaid tokens (on compatible meters)
    • Extensive reporting and insights on a management and an end-user level
    • 24/7 technical support

    Liveview is a web portal that records and delivers intuitive energy consumption data online.

    Utilities can easily collect metering data from each user automatically – removing the logistical costs of a manual meter reading.

    The following consumer information is available online to users and utilities:

    • Comprehensive summary of total energy consumption for each facility
    • Top consuming facilities per portfolio
    • Energy consumption information is shown as cost and kWh
    • Total cumulative energy consumption over selected period (day, week, month) with calendar plot
    • Configurable consumption thresholds and alerts/notifications
    • Profiles and trends

    Smartwire

    Smartwire is a mobile application that is powered by Liveview, and is available from anywhere with an Internet connection.

    It provides easy access to usage information from various utility meters, including electricity, water, gas, heating, and cooling.

    On Smartwire, data is easy to consume, and is visualised in the form of charts, graphs, and tables.

    Talk to Macrocomm today about its Smart Utilities products.



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