Earlier this afternoon, at around 2pm, a text message from United Utilities was sent out to Kendalians warning them not to use the hot water from the tap.
The text message said: “Some customers in your area are experiencing discoloured water, if you are you can follow the advice below.
“Discolouration can range from a light-yellow colour, to dark brown and is caused by historical sediments that have built up over time, being disturbed in our pipes.”
The text then explained ‘how to clear the problem’.
It stated: “Allow the first incoming cold-water tap (usually in the kitchen) to run at a trickle until it clears – this may take anywhere from a few minutes to an hour, so why not collect this water and use it to water your plants?
“If you’re on a meter, don’t worry, that’s less than 5 pence.
“While your water is discoloured, we advise you don’t run the hot water tap, use dishwashers, washing machines, or any other appliances which uses hot water.”
United Utilities has apologised for ‘the inconvenience this is causing’.
