(photo courtesy of LADWP)
The Los Angeles Department of Water and Power ranked first in the 2024 J.D. Power Sustainability Index, an evaluation that measures the nation’s largest electric utilities’ customer awareness, support, engagement and advocacy for their local climate sustainability programs and goals.
The index applies to 35 of the largest U.S. electric utility companies and cities serving 500,000 or more residential customers. LADWP’s index score of 39 tied with Sacramento Municipal Utility District to share the top spot. LADWP’s 2024 ranking is a 10-point improvement over its 2023 index score of 29.
“This result shows a major improvement for LADWP from just a year ago. It demonstrates that we are on the right track with our climate sustainability goals,” LADWP CEO and Chief Engineer Janisse Quiñones said.
The index results were based on responses from 73,255 business and residential electric utility customers from June 2023 through May 2024. The overall sustainability score for electric utilities evaluated in the 2024 study is 32 – on a 100-point scale – up five points from 2023, according to J.D. Power.
Customers can take advantage of water conservation rebates on energy-efficient household appliances, free residential energy and water upgrades to improve efficiency in single-family homes and a variety of income-qualified discount and financial assistance programs.
For information, visit ladwp.com/strategic-initiatives/clean-energy-future.